VAT Relief
VAT Relief - Are You Eligible?

Important notice about VAT relief if you have been diagnosed as hearing impaired

On our online Shop you will find products are priced inclusive (inc VAT) of VAT.

You may be entitled to VAT relief if you are deaf or hard of hearing. To qualify for VAT relief, you must be diagnosed as having a hearing impairment by a qualified health professional, such as your GP or audiologist. If you tick the declaration box when you first set up your account details, you will not be required to pay VAT on qualifying products. The VAT element of the product cost will be deducted at the Checkout stage of your purchase.

If you are in any doubt as to whether you are eligible to receive goods or services exempt from VAT you should consult your local VAT office before ticking the declaration box when you first set up your account details. The VAT Act 1983 provides for severe penalties for anyone who makes use of a document which they know to be false for the purpose of obtaining VAT relief.

You may also claim back the VAT after your purchase if you do not click the declaration box when you first set up your account. 

If you are unable to make a decision about VAT relief, you must include VAT in the total price of your order.